Shipping Policy for Display Solutions Hub
Welcome to Display Solutions Hub! We are committed to delivering outstanding service to both our UAE and international customers. Below is our detailed shipping policy:
Order Processing Time:
– Orders are processed within 1-2 business days.
– Processing times may vary during sales or holiday periods.
– An email confirmation will be sent once your order is processed and dispatched.
Shipping Methods and Delivery Times:
UAE Deliveries:
– Standard Shipping: 3-5 business days.
– Express Shipping: 1-2 business days.
– Delivery times may extend during public holidays.
International Deliveries:
– Standard International Shipping: 7-14 business days.
– Delivery duration depends on the destination country and shipping method.
Shipping Charges:
UAE:
– Free standard shipping on orders over AED 200.
– A nominal fee is applied for orders under AED 200 at checkout.
– Express shipping incurs additional charges, visible at checkout.
International:
– Shipping costs are calculated at checkout based on destination and package weight.
– Import duties and taxes are the responsibility of the customer upon delivery.
Delivery Area:
– We ship to all emirates within the UAE.
– International shipping available to select countries; please check availability at checkout.
– Deliveries to remote or restricted areas might take additional time.
Tracking Your Order:
– Tracking details will be provided via email after dispatch.
– You can track your order on our website under the ‘Track Order’ section.
Delivery Issues:
– For delivery issues, contact us at info@displaysolutionshub.com or +971XXXXXXXX [to be provided]
– Ensure accurate shipping information is provided to avoid delays.
– Returned parcels due to incorrect information may incur extra shipping charges for reshipment.
Damaged or Lost Goods:
– Inspect parcels upon delivery.
– Report any damage within 3 days with photos for replacement or refund.
– Lost item claims must be made within 14 days of the estimated delivery date.
Policy Updates:
– We reserve the right to update our shipping policy at any time.
– Changes will be posted on our website; continued use indicates acceptance.
Thank you for choosing Display Solutions Hub! We strive to provide the best shopping and delivery experience. Should you have any questions or require assistance, please reach out to our customer service team. Happy shopping!